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Successful Pilot of New Crucial Accountability Add-on Workshop

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Thank you and Congrats to all 13 pilot participants of our Crucial Conversations for Accountability Add-on workshop! This newly designed 8 hour discussion-based workshop was delivered in hybrid online format between July 9-30, 2024. The thoughtful participation and feedback from this group of staff, faculty, and campus leaders is invaluable to the Ombuds’ continuous improvement efforts for educational programming.


We are now planning for more Crucial Conversations Workshops for the 2024-25 Academic year.  If you are interested individual or group participation, please complete this form: Interest Survey for Crucial Conversations via UT Ombuds.

See below for more information about these workshop offerings.
Questions? Contact ombudsed@utk.edu

 

Crucial Conversations for Mastering Dialogue Workshop (12 hours)

A Crucial Conversation is a discussion between two or more people where the stakes are high, opinions vary, and emotions run strong. When conversations turn crucial, people tend to follow one of two ineffective paths: they either speak directly and abrasively to get the results they want but harm relationships, or they remain silent with the hope of preserving relationships only to sacrifice results. This 4-5 week 12-hour hybrid online training builds skills for constructively engaging in conflict —rather than stepping over or around it— turning disagreement into dialogue.  More about CCMD training content.

  • Materials Cost: $318 online materials access fee per person (lasts 1 year) as well as a unlimited access to a digital copy of the Crucial Conversations book. Consult with your unit/department/college for funding, no personal payments accepted.

 

Crucial Conversations for Accountability Add-on Workshop (8 hours)

Limited to Crucial Conversations for Mastering Dialogue graduates, this workshop designed to help participants build on their existing Crucial Conversations knowledge and skills. Delivered in a hybrid online format over 3-4 weeks, participants will a deeper dive into accountability conversation skills for closing the gap between expectations and performance. Not just for supervisors, this experience provides employees the skills to respectfully advocate for themselves and speak up when they see something, improving team performance. For more info: Video explanation & example.

  • Materials Cost: $232 online materials access fee per person (lasts 1 year) as well as a unlimited access to a digital copy of the Crucial Accountability book. Consult with your unit/department/college for funding, no personal payments accepted.