Read our most recent Ombuds’ 2026 Annual Report

The Ombuds Annual Report Presents:

  • a synthesis of visitor themes and traffic trends as well as composite narratives of visitor experiences based on those themes.
  • educational programming participation trends and feedback
  • details of Ombuds Office growth and new initiatives.

Looking Ahead to 2027

In looking back on findings from the Ombuds’ 2026 Annual Report, we identified the following areas of focus for FY27:

  1. Awareness Building: Continue to engage in education and outreach to help constituents reframe their perceptions of tension and uncertainty.
  2. Supporting Organizational Change: Continue providing education, consultation, and coaching services to help individuals and teams foster a growth mindset for flexibility and resilience.
  3. Collaborative Partnerships: Continue to develop and strengthen partnerships with formal offices to support individuals and teams in navigating challenges.

Our annual report does not provide generalizable claims about the entire population that the office serves, and it does not provide specific information regarding individual visitors.