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Awareness & Outreach | Workshops & Coaching | Certificate Programs
Ombuds Workshops
Register for a Workshop | Request one of our Workshops
As all our workshops are highly interactive, including small group discussion and individual skills practice, they are at least 90 minutes in length. We are happy to deliver workshops via in-person or virtual formats in morning, afternoon, and evening time slots.
In order to ensure the quality of content and instruction, we are unable to:
- shorten the lengths of our workshops,
- make significant modifications to workshop content, or
- offer workshops in a hybrid format (delivering in person and online at the same time).
Ombuds Workshop Topics
Designed to enhance communication skills & practices, these 8 workshop topics are drawn from analysis of Ombuds visitor & participant feedback as well as themes from visitor concerns. We are unable to provide workshops on topics other than those listed on this page.
Register for a Workshop | Request one of our Workshops or contact ombudsed@utk.edu with questions
FOCUS ON SELF-IMPROVEMENT
FOCUS ON TAKING THE LEAD
Prerequisite: Completion of DS-Dignity: A Key to Conflict or provided pre-reading on Dignity.
Pre-requisite: Completion of PSS-Working Together in Psychological Safety or provided pre-reading on psychological safety.
Recommended pre-requisite: Completion of Receiving Feedback Well: Crafting Constructive Responses.
Recommended pre-requisite: Completion of Receiving Feedback Well: Crafting Constructive Responses.
Register for a Workshop | Request one of our Workshops or contact ombudsed@utk.edu with questions
Top | Register for a Workshop | View Workshop Calendar | Request a Workshop
Intensive Multi-session Workshops – Crucial Conversations®
Ombuds staff certified as Crucial Conversations Trainers will support participants’ understanding of and practice in strategies for effective communication when stakes are high, opinions differ, and emotions are strong.
- Crucial Conversations for Mastering Dialogue® – view brochure
Delivery: 12 hours over 4-5 weeks, participants will complete on-demand asynchronous activities (5-6 hours) and discuss & practice strategies in four 90-minute synchronous Zoom sessions (6 hours).
Other 12-hour scheduling options available.Cost: There is a $318 per participant online materials access fee for each participant – with 1 year access to all materials. Funding assistance & scholarships available.
- Crucial Conversations for Accountability® – view brochure
Delivery: 8 hours over 3 weeks, participants will complete on-demand asynchronous activities (4-5 hours), then discuss & practice strategies in three 60-minute synchronous Zoom sessions (3 hours). Individual on-demand only (5 hours) and other schedule options available.
Cost: There is a $232 per participant online materials access fee for each course – with 1 year access to all materials. Funding assistance available.
Groups should use the Request Form to schedule a private workshop offering.
or contact ombudsed@utk.edu with any questions.
Top | Register for a Workshop | View Workshop Calendar | Request a Workshop
Follow-Up Coaching & Consultation (FC&C)
To assist in applying new skills, Ombuds staff provides individualized coaching or consultation sessions to individuals, groups, or leaders within 6 months of any workshop completion. This services is available for:
- Crucial Conversations for Mastering Dialogue – 2 sessions included for leaders, groups or individuals who complete the training – provided by CC Certified staff.
- Conflict Dynamics Profile – provided by CDP certified staff
- All other 90-minute workshops – provided by certified coaching staff.
Request a Follow-up Coaching or Consultation session
or contact ombudsed@utk.edu with any questions