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Outreach, Executive and Leadership Coaching, and Professional Development

Office of Ombuds Services Operations in relation to COVID-19

The Ombudsperson will continue to meet with graduate students, staff, faculty, and university leaders who are working from locations other than UT and UTIA through Zoom or on the phone for the duration that our institution is responding to COVID-19. Please do not hesitate to contact for a meeting.

Find Coronavirus Update at: www.utk.edu/coronavirus/

The ombudsperson provides professional development to UT/UTIA graduate students, staff, and faculty.

The ombudsperson can visit scheduled department or organizational meetings and facilitate outreach or professional development sessions that fit the group’s needs. Contact the office to schedule a session.

Outreach

Introduction to the Office of Ombuds Services

Can you say ombudsperson and make it sound like one word? Do you know what an ombudsperson is, or are you thinking ombuds-what? In this quick introduction, participants will learn about the Office of Ombuds Services and how they can take advantage of its services.

Outreach sessions are offered in two formats:

  • Information session: A 15-minute introduction to the Office of Ombuds Services
  • Full session: A 30-minute presentation including an introduction to the office as well as data from the annual report

Executive and Leadership Coaching

Individualized Reflective Coaching Sessions

The ombudsperson works individually with campus leaders as a confidential resource and provides leadership coaching to help them engage in problem solving activities. The ombudsperson can help campus leaders as a sounding board for new ideas and how to go about designing solutions to practical problems by framing them in a manner that leads to opportunities for innovation. The ombudsperson can obtain information in a confidential manner that will help campus leaders engage in decision making regarding a situation while considering multiple problem scenarios based on information that is available.

Professional Development

Understanding and Addressing Academic/Workplace Conflict

Have you ever been in conflict and had to do something about it? To make it worse, did the conflict become confusing and unclear, leaving you unsure of what you could do about it? You are not alone!

In this session, participants will gain an understanding of why conflict situations make them feel so uncomfortable and learn how to take advantage of communication strategies designed to address conflict. Topics include psychological safety, understanding conflict, and communication strategies for addressing conflict.

Professional development sessions are offered in two formats:

  • Information session: A 30-minute rapid-fire information session with minimal participatory activities
  • Full session: A 90-minute experience with in-depth information as well as participatory breakout activities

Design Thinking for University Leaders, Faculty, Staff, and Graduate Students

Have you assumed that the act of designing is reserved for people who are in creative fields? Understanding design thinking will help you see how you are engaging in design everyday whether you are aware of it or not, and it will help you become an empowered academic professional who can lead others in design activities while tackling wicked problems.

In this session, participants will gain an understanding of how design is everywhere and how they are engaging in design everyday. Topics include design thinking, design cases, wicked problems, and identifying design opportunities.

Professional development sessions are offered in two formats:

  • Information session: A 30-minute rapid-fire information session with minimal participatory activities
  • Full session: A 90-minute experience with in-depth information as well as participatory breakout activities