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CO-OP® Certification

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The Certified Organizational Ombudsman Practitioner (CO-OP®) certification is awarded to ombuds professionals after a review process that entails a written examination, 1-year full time service as an ombuds, application review, and an interview. The certification helps ombuds to:

  • Gain recognition
  • Engage in career investment
  • Demonstrate commitment
  • Join a distinguished community of professionals
  • Engage in professionalization

Lisa Yamagata-Lynch was awarded the certification in November, 2020.

For more information, visit the International Ombudsman Association CO-OP® Credential page.