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Office of Ombuds Services Operations in relation to COVID-19

The Ombudsperson will continue to meet with graduate students, staff, faculty, and university leaders who are working from locations other than UT and UTIA through Zoom or on the phone for the duration that our institution is responding to COVID-19. Please do not hesitate to contact for a meeting.

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The ombudsperson serves as a consultant to faculty, staff, graduate students, and university leaders to help them make empowered decisions while addressing conflicts and barriers related to experiences at the University of Tennessee. Visitors, as well as stakeholders when appropriate, will engage in constructive problem-solving with the ombudsperson that instill respect, civility, and justice. The ombudsperson will serve as a trusted advisor in an independent, confidential, and informal capacity. This means that when you talk with the ombudsperson you will:

  • Be treated fairly
  • Not be required to share your conversations to anybody else
  • Not be required to engage in a formal HR process or any other grievance processes

When you talk to the ombudsperson, you can count on feeling safe while the ombudsperson actively listens to what you share.

The ombudsperson welcomes visitors who want to talk about their situation to identify whether there is a problem, brainstorm ideas for tackling the problem, and design solutions to the problem.

The ombudsperson provides professional development and coaching to individuals and organizational units to overcome challenges. A report of trends among visitor experiences is provided by the ombudsperson to university leaders as well as the Faculty Senate to identify systemic issues that inform future development of campus policies and practices.

To reach the ombudsperson or set up a visit, call 865-974-6273.

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