The Ombuds serve graduate students, staff, and faculty, empowering them to constructively navigate challenges related to their experiences at the University of Tennessee, Knoxville.

• In confidential one-on-one consultations, the ombuds can help you engage in finding information, goal-setting, brainstorming, problem-solving, and skills practice, with respect, civility, and fairness. You can count on feeling safe and being heard. Our services are informal – we are not a reporting office.
• Ombuds will provide alternative mediation services with the consent of all parties involved. During these activities, Ombuds will remain impartial and independent, focusing a fair application of University policies and procedures.
• Our educational programming supports individuals and organizational units to strengthen understanding and skills for overcome challenges and managing conflict.
• The Ombuds Annual Report provides our analysis of trends drawn from visitor & participant experiences. These reports are provided to the campus community to support future organizational change and the development of policies, procedures, and practices.

More About the Ombuds

• Our Mission, Vision, Values, & Charter
• Our Standards & Ethics
• Ombuds Office Q&A